Downloads not working....

Hello,

Sorry to hear you are having issues. Could you please try again. And if it still have problem, please list down the app that you have problem downloading.

Thank you.

Basj,

Stardock Community Assistant.

Fences 3, Launch , Multiplicity 3 KM, Shadow FX, SpaceMonger 3, Start 10, Theme Manager, Tiles, WindowBlinds 10

Hello,

If Object Desktop Manager is failing to reach our servers, please use this alternate method for getting your products:

https://www.stardock.com/support/productkeyretrieval

Be sure to try all the email addresses you know you have or could have used, especially ones you may use for PayPal or other payment services.

and you get to all your download using these steps : https://forums.stardock.com/484254/getting-your-products-and-keys

Let us know if you still need our assistance.

Thank you,

Basj,

Stardock Community Assistant

Still not working - through the Manager app or your website.... is there a mirror location with the install files?

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

I was informed that there was no issue on Stardock side. Please check if you having issue on your side such as security software issue or download restriction etc.

Thank you,

Basj,

Stardock Community Assistant

Did you purchase ObjectDesktop using PayPal and if so are the emails you use here and the PayPal one the same?

I bought a lifetime license of stardock Object desktop for 2 PC's. Now after 1 year I want to install on another PC and it states that my yearly subscription is expired and I need to buy a new subscription in order to download and install the software. I went to check again my license and invoice and it never stated that it was a one year subscription and support just keep sending me my key and the link to download but it is useless because the website when logged into my account keep telling me it is expired.

This is a rip off company.

Regards,

Pieter

If you have kept your installers (the .exe's) that you downloaded while active you can still install them and use the activation key.  The "one year subscription" refers to how long you can access the files to download, how long you can download updates, and how long you have access to betas.

This is absolutely not correct. I used the original installer and it re-directs me to the webpage to pay. 

See Snapshot

Original Installer

Using the original installer I get the following result:

Nothing to Install

Then it send me to webpage to pay.
So I stand with my original statement. I paid for a none subscription lifetime license. The EULA did not state nor the invoice that this was a one year license.

Hello,

Sorry to hear you are having issues.

You can renew your subscription at a discount price here , good for up to 5 personal PC's

and it is a yearly subscription not a lifetime. https://www.stardock.com/products/odnt/renew

AzDude
Stardock Community Assistant

Hello,

Sorry to hear you are having trouble.

I am afraid that Stardock has never had a 'lifetime' Object Desktop product.

What you show in your image is ODM (Object Desktop Manager).  That is not actually and app (per se`), rather, it is a program to deliver the member apps for Object Desktop.  It, itself, does not contain those apps, it goes to the web to get them here.

I see that you also had placed a ticket - I have answered it.

----------------
Sean Drohan
Stardock Customer Service Manager