Order Issue

Why is this happening?

from Stardock Forums

Instead of an immediate software download I got this message. Why is this happening and what is the problem??????

"This order has been queued for processing by customer service. You will receive an email
within one business day, at which time you will be charged and your order will be fulfilled."

2,816 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I have processed the order.

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Sean Drohan
Stardock Customer Service Manager

Reply #2 from Stardock Forums Top

Thankyou for your help, I am sorry to say that did not work Start 10 was ordered a few day ago and is not on the list of software that I have bought from stardock.

 

I guess it has not been processed yet I have the order number in front of me.

:o/

 

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Quoting kdhearson, reply 2

I guess it has not been processed yet I have the order number in front of me.
End of kdhearson's quote

I show that you activated it on 12/18/2018 5:29:45 PM

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Sean Drohan
Stardock Customer Service Manager

Reply #4 from Stardock Forums Top

Serial Number Received for Start 10 and Activated :)

Thankyou for your help, sorry I think I double posted, Everything is resolved now and fine thank you for your time...

Kevin :)