activation problem

from Stardock Forums

What the Hell is going on. i purchased on dec., 2012 object dock pLus V2, order Number 2376753. More than two years ago a updated  by downloading Version 2.20.
Since one months every day twice the Software ask me to activate it. So i have to dig out the Licence Number in my mails copy and paste to activat the Software again and again.
I guess that is not o.k. What happend?? Please help me to solve that bug.
Thanking you.

objectdock
7,336 views 3 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello,

Press the Windows key and "R" at the same time. A "Run" dialog box will pop up, please paste the path below into the "Open" field and press OK.

%ProgramData%\Stardock\

In the folder that pops up, you should see a folder named ObjectDock. Please delete this folder and all of its contents.

After you have deleted that folder, please attempt to activate once again and it should succeed without any errors.

Please let me know if this does not resolve the issue.

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Stardock Forums Top

Thanks a lot for your assistance.

The first two trials were not really sucessful. After one day problem happend again.

Now, since 5 days it works without any Problem. Hope it will be finally solved.

Thanks and greeting from Germany.