Sorry to hear you are having issues. Please use this link to get your key : https://www.stardock.com/support/product-key-retrieval
Let us know if you still need our help.
Stardock Community Assistant.
I have done that several times and it just sends me a key for V2. When I upgrade to V3 it says key is not valid. I do not get another key for V3.
Yes, I believe you need a new key to work on Fences V3. Usually you can have the key through that link I give above or through your account https://store.stardock.com/myaccount/products. As long as you buy/pay through same email account. I saw few problems reported by our clients when they have different email account between the one they registered and they pay with the paypal account which is using different email account. If that the case you can merge those two account via : https://forums.stardock.com/486311/accounts-and-activation-support-faq#mergeaccounts
Stardock Community Assistant
Both v2 and v3 show up in my account as available to download under one email address. Just no Activation code associated to the V3
I have the same Problem!
No Key for Fences 3 Update after purchase with paypal!
When i use the link: https://www.stardock.com/support/product-key-retrieval is only the Fences 2 Key in the list Fences 3 is not availible
I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Sorry to hear you are having trouble.
I have fixed you both - the look up link, or by going to your account, should work to get you the key.
Sorry for the trouble.
----------------Sean DrohanStardock Customer Service Manager
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