I only get this from older IPs. Try loading a different one and then load that one again.

Anything yet?

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Hello,

1st. Object Dock is not supported on Windows 10.

On the Windows explorer side with IP.

1. Try to use the default IP pack that come along with IP and see if the problem still there.

2. If the problem still there, please try the elevated "SFC /scannow" to see if you have any corrupt Windows System files.

Try that and report back.

Thank you,

Basj,

Stardock Community Assistant

Update:

Decided to give it another go. Before I unzipped the package and installed it by clicking on the IP icon. Next I tried doing it through the IP UI. Both ended with the same result, SS number one shows only three of the icons. Then I zipped it back up and opened the IP UI again. I clicked on options then on install from disk. Went to the zip and clicked on it. I got the pop up saying please wait while the icon pack is being installed, I didn't get that before. All the other times I opened IP it didn't show the icon pack installed. Only that same number of icons. SS number two shows the preview. Note that some of the icons are blank. These are all the ones that have not changed.

Should I uninstall it and start from scratch?

What I can not understand is why all the icons do not show up or install, even tho they are all in the icon folder. But it does not happen with all packages.

Since I'm the one that created this package , I investigated on my end. I'm using Win 7 x 64 bit. I installed the package on my computer and it is working perfectly and all the icons are displayed in the preview and all icons appear as they should. The icons even have 15 different size formats from 768 x 768  to  20 x 20 , so that should not be an issue. It's a mystery to me as to why it does not function properly elsewhere.

-- Ace --

I even tried running IP with admin privileges.

I have all 8 of my latest iconpackages loaded into the IconPackager software and have been using them for months now without a hiccup or an issue, so....my guess is that it has to be something with Windows 10 or other conflicting software like possibly an antivirus or anti-malware program.

-- Ace --

Well, I did this. I uninstalled IP and noticed this: On my dock none of the icons reverted to the default. Also one icon did not change at all. Look at the icon that says circuit jpegs. Next I'll re-install it with run as admin to see if that helps. I even rebooted after the uninstall. Had to because I got that black screen again with only my cursor working.

So...here's what I done. I installed IP from the backup installer package. That install went well. Then it updated. That too went well. I did notice that Dragon Tales was still installed but displaying only the three icons. I clicked through each of the icon packs I have and the each displayed all of the icons. I installed Steel Dragon, also by Ace Matrix and it went smoothly. No black screen, everything intact. Dragon Tales seems to be the only one affected. 

On it.

The first SS shows all the icons from Dragon Tales where they should, a plus. However, after installing it through the UI from the zip package the majority of the icons did not change. See the second SS. Notice on the far left the drive icons changed but in some of the folders there are no changes except those that reverted to Windows default. I'm at a loss here.

OK ...well , I didn't know that you were still experiencing problems. I seriously doubt that it's the iconpackage itself causing the issue. After all,  it's just an ordinary folder with pictures in it. Nothing more , nothing less. But , I'll send you a link as well if you will private message me with an email address that I can send the link to.