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scripttron752
Join Date 10/2011
0

Uninstall fully from C:\ drive

June 17, 2018 12:56:32 PM from Stardock ForumsStardock Forums

Deskscapes 8 version 8.0 on windows 10.  I want to uninstall and remove it so i can start over and get the settings correct besides unisntall from windows 10 programs and features where are other files stored for the program like in the app data folder? 

 

the reason i want to uninstall is so i can get 8.5 or a more compatible version for windows 10 pro BTW what is the latest version build number?  

 

also there was an issue with DS an active window would come up all the time displaying the background not sure why it keeps doing this other than i have dual monitor. it would have to be closed all the time. 

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Reply #1
Uvah
Join Date 05/2006
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June 17, 2018 2:48:17 PM from WinCustomize ForumsWinCustomize Forums

Go to the top of the home page and click on explore. A list of the programs will come up. Click on Deskscapes and it should take you to the latest version. Note: If you are running an insider preview of Win 10 you may encounter problems. You can also view the changelog.

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Reply #2
AzDude
Join Date 11/2002
+196
June 17, 2018 11:05:23 PM from WinCustomize ForumsWinCustomize Forums

Hello

Sorry to hear you are having issues.

To remove Deskscapes fully do a Purge https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

ReBoot and then install the latest version 8.5.1 , will work with windows 10

 


AzDude
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Reply #3
scripttron752
Join Date 10/2011
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June 23, 2018 6:58:18 PM from Stardock ForumsStardock Forums

what is an insider preview, all i want is this dumb Active window to stop coming up.  hopefully 8.5 will fix the issue.

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Reply #4
Neil Banfield
Join Date 04/2001
+414
July 6, 2018 8:16:19 AM from Stardock ForumsStardock Forums

If the Window says ActiveMovie you have some buggy video codecs installed which do not support windowless rendering.  Did you install any codec packs in the past?

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Reply #5
AzDude
Join Date 11/2002
+196
July 6, 2018 10:26:03 AM from WinCustomize ForumsWinCustomize Forums

Hello,

I use the K Lite Mega Codec pack https://www.codecguide.com/download_k-lite_codec_pack_mega.htm

 

AzDude
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Reply #6
scripttron752
Join Date 10/2011
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July 8, 2018 10:34:22 PM from Stardock ForumsStardock Forums

im not sure if i did anyway to check this?  im on windows 10

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Reply #7
AzDude
Join Date 11/2002
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July 8, 2018 11:24:20 PM from WinCustomize ForumsWinCustomize Forums

Hello,

If your problem is with a codec the

above download should fix it . It works

with Windows 10 and just do the standard

install .

Then test and see if your problem is gone

and report back here.

 

AzDude

Stardock Community Assistant

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Reply #8
scripttron752
Join Date 10/2011
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July 9, 2018 12:05:20 AM from Stardock ForumsStardock Forums

but why should i have to install a codec and usually codecs are virus laden

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Reply #9
AzDude
Join Date 11/2002
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July 9, 2018 12:21:58 AM from WinCustomize ForumsWinCustomize Forums

Codecs allow asst. Formats to run properly

and the KLite Codec pack is Not virus ladden.

To fix your problem this is where to start.

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