Hello, I sent a simple request regarding this problem to support and was given back a terse response to ask the forum. First time for everything I suppose. I've been using the software here from nearly the day it was available and have never had problems getting a download of my paid software. Oddly, I have windowblinds8 in the list. I thought I could just download 8 and then click upgrade to get 10. I have the key, no worries. Of course that would make it much too easy so it didn't even let me get past lst page of installation. I may have bought a package with 10 but it still should be listed. Don't you think?
I've also checked with the list of all my purchases and windows10 isn't listed separately so I don't know how to get this again. Any help would be great. Thanks