WindowFX 6 unfixed bug

bug report

from Stardock Forums

I found a very annoying bug in WindowFX 6.03

It seems to have incompatibility issues with Uplay client. Any time Uplay window is moved or resized the whole space within window rectangle disappears and becomes filled with blank white. To fix this I have to close it with Ctrl-F4 and restart client.

When WindowFX is disabled this bug never shows up.

It seems to be a problem with Uplay only because I never seen anything like that with any other app.

I got both Uplay and WindowFX for a few years and there were a few updates of both WindowFX and Uplay, video drivers were updated as well and this bug never disappeared.

I eventually found out that WindowFX is causing problems with Uplay only recently and I actually thought that it's Uplay bug instead.

I tryed to add Uplay to exceptions in WindowFX but it doesn't help for some reason.

Will you fix this please?

6,395 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Ashes of the Singularity II
Reply #3 from Stardock Forums Top

Hello.

 

Any update on this issue? I´ve managed to create an exception for the uPlay processes so far.

 

Regards.

Reply #4 from Stardock Forums Top

Yes exclude list solves the problem. Previous time I tryed that it didn't work so after I've got your message I have changed tactics. I have added all uplay executables to exclude list but it didn't work again.

Then I toggled WindowFX on/off switch for a few times and it finally worked out. Now uplay doesn't use any of windowFX effects and there's no issue with window graphics. So I get this is the only working solution available.

I've got some other very similar gamestore client (not uPlay) and it seems to use some programming trick. It isn't affected by WindowFX by default. It's not excluded in WindowFX, no. This application simply ignores WindowFX just like there's nothing at all.