Some icons have disappeared and will not restore

from Stardock Forums

I am running Fences v3.0.5.12 and really LOVE the program but today for the first time some icons have disappeared and will not restore! It is fairly random, some icons in some fences, mainly references to local files and folders. I checked that the files and folders are still there. Some (if not all) missing links are to a drive with an drive letter pointing to a data folder (not a physical drive) - I forgot what you call that on Win 7. The drive letter is assigned on startup. Has worked perfectly until now. It seems that fences is not aware that the drive is there.

If Fences has become unreliable I will have to discontinue using it because the effort of restoring the references manually is an enormous task! I have many fences on several desktops and don't even remember all the icons that were there.

Is there any chance to recover?

 

 

 

fences
10,514 views 7 replies
Reply #1 from Stardock Forums Top

Have you tried reinstalling Fences? Is the root location of those files changing at any point? (Drive name, Folder name, etc?)

Reply #2 from Stardock Forums Top

Will re-installation preserve my settings? Should I remove the program first or install over it?

 

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from Stardock Forums Top

Please see the topics here on backups and more: https://forums.stardock.com/486084/Fences-Support-FAQ

 

Reply #4 from Stardock Forums Top

I have the same issue. Multiple icons have disappeared from my Fences. When I disable Fences, they show on the desktop but when Fences is enabled, they are no longer there.

Reply #5 from Stardock Forums Top

Quoting clayzahrobsky, reply 4

I have the same issue. Multiple icons have disappeared from my Fences. When I disable Fences, they show on the desktop but when Fences is enabled, they are no longer there.
End of clayzahrobsky's quote

Please see here: https://forums.stardock.com/486084/Fences-Support-FAQ#iconsmissing

 

Reply #6 from Stardock Forums Top


Some (if not all) missing links are to a drive with an drive letter pointing to a data folder (not a physical drive)
End of quote

It sounds as if this is a Folder Portal then, yes?  If so, remove and recreate it to see if the files then show.

Reply #7 from Stardock Forums Top

In my case they are just individual links to files or folders and it happened when the drive letter was not mapped at startup. Even though the the same drive letter is mapped again to the same folders, the link icons did not restore, even when restoring a fences layout snapshot.

>>> I have just tried to reproduce the error again by dismounting USB drives and shutting down network clients, then rebooting my main WIN 7 machine - no icons lost! This is either rrandom or triggered by other events/co-incidences. It has not occurred since installing the latest version 3.8.0.1. <<<