My Downloads

from Stardock Forums

Strange, the whole site is working good, but if i want to go to My Downloads, i get an error-page...

15,071 views 16 replies
Reply #1 from Stardock Forums Top

Not seeing any issues here. What url are you going to?

Reply #2 from Stardock Forums Top

I also cannot access MY DOWNLOADS page. I've tried several different links and I get a reference to an error but I'm not provided  an error code.....the message just provides a link to email support.

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Clicking on my profilepic and then on My Downloads...

From all over stardock.com. 

Reply #4 from Stardock Forums Top

Ok, i lied, sometimes the whole site has a sort of hiccup. When i click on a forum thread nothing happens until i reload.

Reply #5 from Stardock Forums Top

I also cannot get into my downloads 

Reply #6 from Stardock Forums Top


Strange, the whole site is working good, but if i want to go to My Downloads, i get an error-page...
End of quote

My downloads for me also fails -I have been unable to access wb purchase for three days and counting

Attempting w/FF Chrome , Explorer all fail to open My Downloads 

Reply #7 from Stardock Forums Top

Mine is working okay. Are you still having problems?

Reply #8 from Stardock Forums Top

"My Downloads" is also producing an error. Everything else is working fine. I can see "Profile", "Account", "Subscriptions", "My Posts", "My Replies", but not "My Downloads."

Reply #9 from Stardock Forums Top

Can one of you do a screencap of the error you're getting. Thanks!

Reply #11 from Stardock Forums Top

Quoting werewolf, reply 10

Yeah, it's huge, sorry.

http://www.geusnet.com/~dwest/error.jpg

Reduced 89%
http://www.geusnet.com/~dwest/error.jpg
Original 1323 x 330


End of werewolf's quote

 

Image is giving me an error.

Reply #12 from Stardock Forums Top

 That is the error. Try using the hot link instead of clicking on the pic..

 

..... did that work?

Reply #13 from Stardock Forums Top

Quoting werewolf, reply 12

 That is the error. Try using the hot link instead of clicking on the pic..

 

..... did that work?
End of werewolf's quote

Yep, that worked. Be sure to send a ticket up to support so they can track the issue. 

https://esupport.stardock.com/index.php?/default_import/Tickets/Submit/RenderForm

 

Reply #14 from Stardock Forums Top

Thanks for that.

Um.... it's not accepting my credentials. Shouldn't it be the same as my Stardock account?

Reply #15 from Stardock Forums Top

They are not the same.

We are looking into this issue.