"This App Won't Run on Your PC"

from Stardock Forums

Fences just stopped working and when I click on it, I get this message:

This App Won't Run on Your PC

To find a version for your PC, check with the software publisher.

I have windows 10 and fences 3.05.

Is there a new version or something???

fences
9,031 views 11 replies
Reply #1 from WinCustomize Forums Top


I have windows 10 and fences 3.05.
End of quote

That is the latest version.

Hopefully someone will come here with a suggestion.

If not. I would suggest you send in a support ticket. You will receive an auto reply letting you know it was received. Do not send in another ticket as you will be put back on the bottom of the cue.

 

 https://esupport.stardock.com/index.php?/Tickets/Submit

Reply #2 from Stardock Forums Top

Hi DaveBax,

Thanks for the link...but for some reason when I tried to put a support ticket in for a fix, I got told I was using a wrong email and/or password.  I have been a member since 2006, bought fences a while ago and bought the windows 10 upgrade. I posted on this forum but I can't put a ticket in...wow.  Now it will not work and if it does not work they should give refunds. Too bad as I really like fences. :'(  

MM

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from WinCustomize Forums Top

Madmary1 ....I'll see that someone in Support catches up with you when they're in.

It's outside of US office hours at the moment...and I'm about 10,000 miles away...;)

Reply #5 from Stardock Forums Top

Your Stardock account and the support site do not use the same logins.

 

Reply #6 from Stardock Forums Top

Hi Island Dog,

Really...wow, that's different...  o_O  :omg:  |-)   Okay, thanks for the info as I am on my way to work but I will go register and put my ticket in later.  

MM

Reply #7 from Stardock Forums Top

This is what I get when trying to register at the support site to put a ticket in:

 

Warning
stream_socket_enable_crypto(): SSL: connection timeout (./__swift/thirdparty/SwiftMailer/classes/SwiftMailer/Transport/StreamBuffer.php:97)
Copy to clipboard:

Warning

stream_socket_enable_crypto(): SSL: connection timeout (./__swift/thirdparty/SwiftMailer/classes/SwiftMailer/Transport/StreamBuffer.php:97)

=================================================================================================================================

 

Anyone got any ideas???

 

MM

P.S. I tried another page to register but it says this:

[my email address]  is already subscribed to the news feed.

 

So I put my email address in for "Lost Password" and I get this:

We encountered a problem (unable to find a user account with my email address &%*$#^@yahoo.com)

 

Lol, I am sorry but I am having a problem trying to get Fences support. Could my browser -- Chrome be the problem? 8C  :'(  :(O  o_O  

 

MM

 

 

Reply #8 from Stardock Forums Top

Not seeing an issue with the site.

First try reinstalling and make sure you don't have any AV software running.

 

Reply #9 from Stardock Forums Top

Hi Island Dog,

I have already tried re-installing it twice but it does not last. 

Sorry, what is AV software? :omg:  

 

MM

Reply #10 from WinCustomize Forums Top

Quoting MADMARY1, reply 9

Sorry, what is AV software?
End of MADMARY1's quote

Antivirus.

Reply #11 from Stardock Forums Top

Hi NikitaMonday,

Thanks...that answered allot of questions for me, lol. :congrat:   Dah!!! I know how to fix it now.  But the support website, what is up with that?!? Oh well, thanks for all the help guys as it was greatly appreciated. :inlove:  

MM