Can't get Multiplicity install working

from Stardock Forums

I'm trying Multiplicity KVM.  I set it up on a primary computer and a secondary computer.  On the secondary computer, it said that Windows Firewall would block it, so I told it to allow it.  Now back on the primary computer, when I try to connect to the secondary computer, it says "unable to connect ... blocked by a firewall, offline, configured as a primary, or has KVM mode disabled.

It is online, it is configured as a secondary, I think I have KVM mode enabled, and I think I told Windows firewall to allow it.  What can I do to fix the problem?

multiplicity
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Reply #1 from Stardock Forums Top

Is the secondary on a private or public network.  MP must be run on a private network?

Otherwise, contact support at https://esupport.stardock.com/index.php?/default_import/Tickets/Submit for more assistance.