Fences Update makes my System crash (memory problems)

This is what happened: I was working on my Windows 10 Pro 64 bit, Creators Update PC, using FreeHand and inDesign, when I got an update notification and I went ahead and clicked install. When it finished it asked if I wanted to restart or no, I clicked no because I was not able to do it at that time, I thought I'd restart later. When all of the sudden my monitors went black and the computer froze, I had to force restart the PC.

When the computer restarted I continued working but once again, the screens went black and the PC froze just when I opened Excell (along side FreeHand and inDesign). That's when I thought that the problem might be with Fences. I uninstalled Fences and restarted. After that I continued working, the screens didn't go to black but I got a message about low memory and that I had to close inDesign. My system has 16gb of ram. What I did was to run Disk Cleanup and CCleaner. After that I haven't had any problems so far, I am still testing thought.

Any comments?

Wilfredo.

5,611 views 1 replies
Reply #1 Top

As you uninstalled Fences, rebooted and still had an issue I'm not sure it's a Fences issue.

I wonder if you had opened Task Manager if there might have been a clue as to what was using the memory