frences disappear

from Stardock Forums

Dear,

The fences around my icons disapeares, but my icons stays on place.

When I activate the Fences link, a note says: "Fences does not appear to be loaded. You may need to reinstall fences."

I don't know the reason. The first time I saw the phenomenon was after the Windows10 setting: theme, background, on more screens.

Greatings,

Ivo

fences
12,482 views 6 replies
Reply #2 from WinCustomize Forums Top

Go the following link, login with your Stardock info, and submit a ticket.

You'll get a confirmation email. DO NOT reply to it. Wait until a support member replies to you, otherwise your ticket will move back in line.

 

https://esupport.stardock.com/index.php?/Tickets/Submit 

Offworld Trading Company
Reply #3 from Stardock Forums Top

Quoting RedneckDude, reply 2

Go the following link, login with your Stardock info, and submit a ticket.
End of RedneckDude's quote

You cannot login with your Stardock account info. It is a separate login you have to create.

 

Reply #4 from WinCustomize Forums Top

My bad. I use the same info. I assumed it was the same for everyone.

Reply #5 from Stardock Forums Top

I have the same problem. The fences disappear and can't restart and I get the message above. I did an uninstall including running the batch file Purge_Fences.bat and followed all the instructions, rebooting at the steps specified but no luck.

 

Did you get anywhere? I'm thinking of going back to V2 - now if I can just figure out which license number I'm not using and so which are available...

 

Richard

Reply #6 from Stardock Forums Top

Quoting rturnock, reply 5

I have the same problem. The fences disappear and can't restart and I get the message above. I did an uninstall including running the batch file Purge_Fences.bat and followed all the instructions, rebooting at the steps specified but no luck.

Did you get anywhere? I'm thinking of going back to V2 - now if I can just figure out which license number I'm not using and so which are available...

Richard
End of rturnock's quote

Please start a support ticket so we can assist further.

https://esupport.stardock.com/index.php?/Tickets/Submit