"Enter Product Key" button does nothing...

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from Stardock Forums

I am trying to activate 2 different products (Deskscapes and Fences 3)

For both products, the screen looks the same, 3 blue buttons ("Enter Product Key", "Purchase Product Key", "Start 30 Day Trial"), the first button, Enter Product Key does LITERALLY nothing. The second button will attempt to load a webpage in the tiny little dialog box which doesn't seem right either. This product appears to be completely broken. How do I enter the product keys I paid for and get the product that I paid for working?

fences
673 views 2 replies
Reply #1 from WinCustomize Forums Top

Firstly, if you look at the top of the forums you will see: Stardock Closed for the Holidays (Read More) link ...

by Island Dog
Jan 2, 2017 8:00

Stardock's offices will be closed in observance of the holiday season from December 26th until January 2th, 2016.

During this time there will be a delay in answering support tickets, so we ask for your patience during the holiday period. While we will keep tabs on the tickets during the break, we will respond to them as quickly as possible upon our return.

Secondly, please initiate a support ticket here .... https://esupport.stardock.com/index.php?/Tickets/Submit.
 
Support will assist you in resolving your issue when they return to work.
 
Thirdly, I would suggest a nick change and a bit of patience.
Reply #2 from WinCustomize Forums Top

Quoting Hankers, reply 1

Thirdly, I would suggest a nick change and a bit of patience.
End of Hankers's quote
Indeed.

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