full refund for object desktop

from Stardock Forums

Order number: 3827560
Date: 9/15/2016 3:15:42 PM

I can't create new account with the email address for my order
(I know how to create a new account, but there are some glitches in your system)

And your respond speed for my tickets is too slow ( #EMS-617-31638 #EMF-651-91301)
Since your technicians are not willing to work with me, I want a full refund for this order.

Not satisfied with your service

21,467 views 3 replies
Reply #1 from WinCustomize Forums Top

I advise you to contact Support: https://esupport.stardock.com/index.php?/Tickets/Submit to do that. While a support person might chance upon this post, sending a direct email is more certain.

You can include the url of this post in the request. You will get an 'auto reply'. Keep it for the ticket number, and for reference in any future communication. You should get it within 24-48 nhrs at the most. If you don't see it in the email linked to your account, make sure to check your 'spam' folder.

Do not answer it. That will kick you to the end of the support queue. Wait for an email from a support person.

Support works 9-5, M-F Eastern US time zone.

 

Reply #2 from Stardock Forums Top

Quoting o0SHUUMI0o, reply 2

if you cant create an object desktop account you are retarded because you had to create an account to purchase the software. I hope they do give you a refund because my dog is smarter than you.
End of o0SHUUMI0o's quote
You do not need to make an account to purchase.  You don't need an account to activate.

Your dog may be smarter than some people.  Finding who is the trick.  ;)

The databases have been acting up and some users are having difficulty creating accounts.  Teams are working on resolutions.

Sins of a Solar Empire: Rebellion
Reply #3 from WinCustomize Forums Top

General reminder.

Anything posted on a Support Forum thread that is NOT support-related will be removed....;)