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Repeatable crash on closing game

September 13, 2016 9:01 AM from

I'm getting a repeatable bluescreen when I close GC3 with iTunes open. I haven't noticed any other program combinations that cause the same effect. Any ideas beyond the obvious "don't run iTunes behind GC3"?

This only started when I upgraded to Windows 10, but I don't play often enough to rule out game/steam/iTunes updates that may have contributed as well.

7,692 views 5 replies

Reply #1 September 13, 2016 9:10 AM from

Stardock Forums Top

Please contact support so we can get more info: https://esupport.stardock.com/index.php?/Tickets/Submit

Reply #2 September 14, 2016 7:47 PM from

GalCiv3 Forums Top

I never tried iTunes but Personally, when i hear things like this, it makes me wonder if iTunes might be one of those 'invasive' programs that plants much deeper roots into your system than is necessary?

ObjectDock - Access shortcuts and frequently used applications from an animated dock.

Reply #3 September 15, 2016 12:43 PM from

GalCiv3 Forums Top

WIllythemailboy,

Please submit a ticket. I just tried iTunes w/ GC3 running and didn't get any crashes. Definitely, submit a ticket so we can help.

https://esupport.stardock.com/index.php?/Tickets/Submit

Reply #4 September 27, 2016 2:34 AM from

GalCiv3 Forums Top

This was apparently a video driver issue. Why it was occurring only for that combination of programs may never be known, but it seems to have been resolved.

Reply #5 September 27, 2016 2:43 AM from

GalCiv3 Forums Top

Hi willy haven't heard from you on the forums in awhile.

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