Can's create new Fences - reinstall?

I'm not

from Stardock Forums

Running Fences 3.01 on Win 7 with dual display

 

For some reason, I am not able to create new fences.  Drawing a rectangle on the screen doesn't "stick" and ask me what type of fence I want.

I un-installed Fences , did a registry check, and then re-installed.  I have the same problem.  My OLD fence definitions are still in place, so I know I did not COMPLETELY remove Fences so I can do a complete fresh install.

How can I completely un-install and then re-install??  ANy other advice?

 

fences
9,494 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

Running Fences 3.01 on Win 10 64bit, dual display.

Re-installed Fences after having deleted it with IObit un-installer and WinOS, and still unable to create fences, as if the shell was only partly installed.
Looked in the register for any "fence" remains, apparently everything was gone.
After startup, the new default fences are at the right side of display1, with titles, backgrounds, borders and a number of the desktop icons. New fences cannot be created, although the program is apparently running. There is no way to move or edit fences or icons on the desktop.

Refreshing the display removes titles, background, borders, but scroll bars remain.
It is of no use, as clicking on an icon starts/runs some other hidden application or link of an invisible desktop.

Firewall and antivirus mention no issue, the only anomaly seems to be that some 64 dll are to be found in the x86 Program folder C:\Program Files (x86)\Stardock\Fences.

Same question, any advice?

Reply #2 from Stardock Forums Top

Hello.

 Contact support and they can provide you with a purge tool that will clean everything out so you can reinstall.

https://esupport.stardock.com/index.php?/default_import/Tickets/Submit 

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Reply #3 from Stardock Forums Top

What do you mean, "contact support"?  That's what I'm doing.  How to I get the purge tool?

Reply #5 from Stardock Forums Top

Right click a fence, choose View > Lock Fences.  Make sure it is unchecked.  This may fix your issue.  I had this myself in a different thread, and the documentation does not state what the locking really does anywhere.

Reply #6 from Stardock Forums Top

That did it!  Thank you thank you.  I really don't know how it got turned on!  I would have had no reason to do this.  Egg on my face, tho.

 

Thanks for the help.