Reply #1 Top

Any issues with Stardock apps should be through the support ticket format by using this link....  https://esupport.stardock.com/index.php?/Tickets/Submit

After receiving the automated ticket number do not send another request or your position in the queue will be reset.

As a holiday weekend is approaching you may experience a delay in getting a response from support but it certainly will not be 2 years.

Reply #2 Top

Your Documents folder should not be on a network drive for many of our apps as often the app needs continuous access to them and access should be high performance with low latency.