Reply #1 from Stardock Forums Top

Did you get WB through an OD subscription that has since lapsed?

Reply #2 from Stardock Forums Top

No, I bought WindowBlinds 10 as an upgrade to WindowBlinds 8. Previously I had bought Start10 as an upgrade to Start8 and both of those had download buttons. I have never had a subscription to OD.

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #5 from Stardock Forums Top

Why was this issue closed by the support team without fixing the problem? The ticket ID is RCQ-609-41462. The download button is missing from my download page. When and if Stardock issues any updates for WindowBlinds10 how will I acquire them without a suitable button?

Reply #6 from WinCustomize Forums Top

do you have flash disabled?

Reply #7 from Stardock Forums Top

Yes, I have disabled Flash in IE11. I'll try enabling it and see what happens.

Reply #8 from Stardock Forums Top

I enabled Flash in IE11 but it made no difference, the download button is still missing.

Reply #9 from WinCustomize Forums Top

Do you have any adblock/noscript type extensions running on your browser?

Reply #10 from Stardock Forums Top

Yes, I have Adblockplus running, but with Stardock.com exempted.

Reply #11 from Stardock Forums Top

 

ASARussel,

We are confused... You wrote here:

Quoting ASARussell, reply 5

Why was this issue closed by the support team without fixing the problem? The ticket ID is RCQ-609-41462. The download button is missing from my download page. When and if Stardock issues any updates for WindowBlinds10 how will I acquire them without a suitable button?
End of ASARussell's quote

However, when Alan noticed you had already activated, you wrote in your ticket:

-----------------

Posted on: 21 March 2016 12:04 PM

Yes, I downloaded WindowBlinds 10 via the link in the order receipt
-----------------
 
It was why your ticket was closed.
 
Can you help us reconcile those statements?  
 
Alan did also mentioned are aware of the missing button and working to resolve it.
 
Edit: The button is now there.
Reply #12 from Stardock Forums Top

I reported the problem as a missing download button. I never said I couldn't download the initial release of WindowBlinds10. I was more concerned with future releases. There is no conflict.

Thank you for fixing the missing button problem, that was all I wanted.