I can not buy start 10

Hi. I cannot buy start10. If I could ask for the example like correctly to fill required fields up?

3,340 views 6 replies
Reply #1 Top

What is the problem exactly? Are you getting an error?

Reply #2 Top

I can buy it and get the key, but cannot install it on my hp windows 10 laptop.  tried classic shell and could not install that either.  would love some help.  Stardock customer service sucks

Reply #3 Top

What error message do you get when you try to install it?

Reply #4 Top

Quoting johnholtonde, reply 2

I can buy it and get the key, but cannot install it on my hp windows 10 laptop.  tried classic shell and could not install that either.  would love some help.  Stardock customer service sucks
End of johnholtonde's quote

Have you submitted a support ticket?

You need to be more specific to the issue so we can help.

Reply #5 Top

thanks for responding.  I'm an old guy, non techie.  I "installed: the windows 7 look on my w8 toshiba, loved it.  have bought hp with w10 and that ugly start stuff.  Went to Stardock site, purchased start 10 (even qualified for big $1 discount) went thru install process till the little blue "install arrow" was ready, opened it and went thru process until black box with white text said "process stopped" that's all folks!