Did descapes mess with my camera?

ok i want to figure out if this is linked when i downloaded deskscapes as a trial my camera did not work i didn't realize right away but it wasnt until the trial was over and descapes was no longer active that my camera suddenly worked again , the camera is an in house camera  and Skype tell me theres no camera detected and the computer gives me an error when i try to turn it on, i don't understand i just actually bought the thing and now that its enabled my camera on my laptop no longer works. my aunt is an it and i even let her go through the files and try to see if it is anything else and couldn't find it , id like to know if this  is the problem and like  a way to fix it or id simply would like a refund

7,909 views 3 replies
Reply #1 Top

Submit your problem (which does not sound related to Deskscapes) here: https://esupport.stardock.com/

One of the good points about Stardock's software is that it doesn't alter system or software files.

A good way to check and fix this is to download your cam's latest driver (from the computer's website as sometimes they change drivers to suit their own computers).

Then uninstall the driver you currently have, reboot and install the driver you downloaded. You may have to reboot after doing this.

See if the cam now works...

 

Reply #2 Top

Deskscapes has no interaction with your camera what so ever.

Reply #3 Top

There's been a lot of issues with cameras lately...think some Windows Update messed with it.

Try this:

http://forum.cyberlink.com/forum/posts/list/5280.page