Crash - Beta 6

from GalCiv3 Forums

Hi Stardock,

I am really enjoying GC3.  Just wanted to inform you I had a crash.  It was during a planetary invasion.  I specialized in Planetary Bombardment, so I was surprised to be given the option of Information Warfare.  So I selected I.W. and clicked start.  The entire screen went black as if it would load up the actual invasion screen, then after a second or two the windows desktop was displayed with a blackened window in the middle.  I could move my cursor around but not click on anything.  I waited a few minutes and then power cycled my desktop.

I have an older machine.  AMD Phenom II x4 955 Processor, 8 GB Ram, NVIDIA GeForce GTX 460, and Windows 7 Ultimate.

Regards,

-Jay

5,204 views 3 replies
Reply #1 from GalCiv3 Forums Top

Send in a ticket.

Reply #2 from GalCiv3 Forums Top

Quoting ForesterSOF, reply 1

Send in a ticket.
End of ForesterSOF's quote

For support where examining saves is required, names of ships, planets and starbases, etc, are extremely helpful in their attempts to reproduce the issue. 

Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Oh! Here is the location for dmp files!
"C:\ProgramData\Stardock\Galactic Civilizations III" 

CursorFX - Customize your Windows cursor
Reply #3 from GalCiv3 Forums Top

Yes, please submit a support ticket with the information Seilore posted.