Process Still Running After Game Exit

from GalCiv3 Forums

Hi all,

 

I just exited my game in order to restart to attempt to fix a hanging turn bug (totally separate issue), and when I tried to open the game again steam complained that it is still already running. It does not show up in my task manager as an application, but it does as a process and it is using 51% of my CPU and over 3GB of RAM. Killing the process let the game start again fine. Any more information that might be helpful?

 

Thanks,

Joshe

support
10,566 views 5 replies
Reply #1 from GalCiv3 Forums Top

I have had the problem that, for example, after exiting Galciv3 I can't immediately exit Steam because it claims Galciv3 is still running.  But it only lasts a short time (couple of minutes? haven't timed it carefully).  Similarly if I try to exit Galciv3 and then immediately restart, same thing.    I haven't had the issue with other Steam games (and I have a LOT) so it is rather curious, but at least in my case it is of short duration and doesn't seem to cause anything other than a minor annoyance.   

Obviously, I can't say if this is the same thing you are experiencing.   I also am curious whether others have seen this "delayed exit".

 

Reply #2 from GalCiv3 Forums Top

Actually, hanging turns is 100% of the reason why my game doesn't close properly. I can't speak for anyone else but that was my case.

 

So if it hangs, be prepared to end it via Task Manager

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from GalCiv3 Forums Top

Before ending it with TM, force a dump via TM to send to Sdardock via a ticket. The dump will go a long way to help them solve the problem

Reply #4 from GalCiv3 Forums Top

Thanks for the advice. Also a gfx driver update may have fixed the hang, I'm really not sure.

Reply #5 from GalCiv3 Forums Top

If you think you're still having this issue, please submit a ticket so we can look at it.

Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/

 

Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

 

Here is the location for dmp files!

"C:\ProgramData\Stardock\Galactic Civilizations III"

End of quote