Consistent game crashes

Always after galactic event & now just always

I can attach the saved game that crashes every time I attempt to end the current turn. This game also would consistently crash after a galactic event would occur. In fact, that's what initially happened just now - galactic event, game crash. Now, however, the game simply CTD once the turn button is clicked.

11,263 views 5 replies
Reply #1 Top
Please see other game posts before creating new as this has been posted in the following posts...
 
Please create support ticket by following the process below.
 
Quoting Raynman, reply 1

Link to forums for explanation:
https://forums.galciv3.com/452855/page/1/

Link to support tool:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Oh! Here is the location for dmp files!
"C:\ProgramData\Stardock\Galactic Civilizations III" 
End of Raynman's quote
Reply #2 Top

Except that none of those were exactly the same circumstances as my situation.

Reply #3 Top

The pointers Raynman gave are for all general game crashes. When the game crashes for any reason, or if you force a dump via the task manager and move it to a "dropbox" like facility, run the SDSupportTool, open a ticket, and include the SDSupportTool output and/or a pointer to the dump file in the ticket.

Reply #4 Top

Ah, okay, I misunderstood the message. Will do - first time I've had a bug/crash that someone else hasn't already reported.

Reply #5 Top

Please submit a ticket with the information and I'll make a note to check this post.  Thanks.