OD Renewal Problem

from Stardock Forums

I renewed OD over the weekend and it is not showing up in my downloads.  I opened a trouble ticket, but haven't heard back.  

 

Does anyone know how long it takes for OD to show up in your account once it is paid for?  Thanks

2,414 views 3 replies
Reply #1 from WinCustomize Forums Top

Post your support ticket number here in a comment.

I will attempt to make support aware of this post tomorrow when they return to work.

Reply #2 from Stardock Forums Top

Thanks.  Here's the summary:

   Ticket ID: JHM-734-12136
   Subject: RE: Receipt for Order #3355880
   Department: Object Desktop
   Type: Issue
   Status: Open
   Priority: Support

Galactic Civilizations III
Reply #3 from WinCustomize Forums Top

SysWiz,

Just wanted to let you know I've sent a response to your ticket. Thanks for being patient!

 

Hankers,

Thanks for helping out!  :D