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Ericridge
Ericridge
Join Date 02/2012
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1.4 [Crash] Middle of turn crashes.

October 30, 2013 8:10:01 PM from Elemental ForumsElemental Forums

Ok uh, I'm going to try keep this smooth, first report and all.

 

The original thread about this issue is. https://forums.elementalgame.com/449592/page/1/

 

Debug.err file, its' dated 10/28/2013 the day where i see CTDs for the first time. http://www.mediafire.com/download/1a0cu7endspdm1u/debug.err

 

Then for the crash files.. I see three.. I honestly don't know what to upload so I'll upload all three.

http://www.mediafire.com/download/27stzr407h4lfz0/LegendaryHeroes1_30-2013-09-10T23-02-54_856.zip

http://www.mediafire.com/download/m3mtysq28mc2265/LegendaryHeroes1_30-2013-09-29T21-48-45_936.zip

http://www.mediafire.com/download/22txrxb9yais4hm/LegendaryHeroes1_30-2013-09-06T18-44-56_244.zip

If you can tell me which one is right, I'll be happy.

 

And here's the Save file.

http://www.mediafire.com/download/xfmvuvgcerb9f3e/Rose+Knights.EleSav

 

Now to explain how it happens.

Basically it crashes every time the AI is processing their turns, dunno who is doing it. Definitely not Yithril because they're resting in their graves.

By having your view chilling on the world strategy view and have the camera zoomed in just about right so you can see your units and cities and enemy monsters and such and move them around. Then the game will eventually freeze then I have to click on the screen to make it freeze up for good and then click again to make it crash to desktop.

And thus, I reload it and try again and it works ok for like 2 turns or more then freeze n crash to desktop happens again.

 

At this point i was getting tired of it, I zoomed out to the world map, and it seems like it works just fine if I zoom out every single time to world map, not sure though.. didn't test this part enough reloading the game is pretty tiring.

 

The save file takes place about four to ten turns after the first crash, so it technically can be played but extremely annoying to do so because i don't like to zoom out to world map every single turn. Oh and this is the worst i've been having the crash issues with fe:lh, 1.4 is the worst basically once every few turns compared to, 1.3 only had them from time to time in 1.3 like maybe once every 20 hours or so.

 

Did I file this report right?

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Ericridge
Illauna
Join Date 09/2006
+83
Reply #1 October 30, 2013 10:19:58 PM
from Elemental ForumsElemental Forums

You posted it right. I believe the I believe the log name reads that those crashes happened Sept 6, 9, 10th. It's possible the error you are encountering is caused by the save not being compatible with the new patches. Let Stardock confirm that. I crash every time on the 2nd time hitting end turn from where your save begins

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Ericridge
Stridefar
Join Date 12/2004
0
Reply #2 October 30, 2013 10:20:59 PM
from Elemental ForumsElemental Forums


I am having the same problem.  I am well into a medium size game with 4 AI opponents.  The game turns are taking longer and longer to process, up to 20 seconds, and now they are simply locking up as described above. 

 

Stridefar

 

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Ericridge
Illauna
Join Date 09/2006
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Reply #3 October 30, 2013 10:29:50 PM
from Elemental ForumsElemental Forums

When did you start the game. I havent had many of these crashes myself since games I created in 1.3. Games older then that though crashed like crazy. Problem with patching is some of the older games are not compatible with newer patches (this is generic problem with saves across all games) 

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Ericridge
Ericridge
Join Date 02/2012
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Reply #4 October 31, 2013 1:56:59 AM
from Elemental ForumsElemental Forums

Quoting Illauna,
reply 1

You posted it right. I believe the I believe the log name reads that those crashes happened Sept 6, 9, 10th. It's possible the error you are encountering is caused by the save not being compatible with the new patches. Let Stardock confirm that. I crash every time on the 2nd time hitting end turn from where your save begins

 

But its' a brand new game that I started when 1.4 released, it's not a old game from 1.3..

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Ericridge
Airond
Join Date 12/2012
0
Reply #5 October 31, 2013 9:47:30 AM
from Elemental ForumsElemental Forums

I have similar problem. Game crashes to desktop during enemy turn. It crashes if I push LMB, otherwise it just hangs for ulimited time, music still playing but no movement. I tried to zoom out to the world map - no help, the same crash. I started a game after 1.4 was released. I tried to turn off autosave - without success. Don't know what to do more. Is it common problem?

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Ericridge
Illauna
Join Date 09/2006
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Reply #6 October 31, 2013 11:33:19 AM
from Elemental ForumsElemental Forums

Quoting Ericridge,
reply 4


Quoting Illauna, reply 1
You posted it right. I believe the I believe the log name reads that those crashes happened Sept 6, 9, 10th. It's possible the error you are encountering is caused by the save not being compatible with the new patches. Let Stardock confirm that. I crash every time on the 2nd time hitting end turn from where your save begins

 

But its' a brand new game that I started when 1.4 released, it's not a old game from 1.3..

 

Odd the debug.err was saying it was saved as 1.3 for me. 

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Ericridge
Ericridge
Join Date 02/2012
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Reply #7 October 31, 2013 5:18:54 PM
from Elemental ForumsElemental Forums

Quoting Illauna,
reply 6


Quoting Ericridge, reply 4

Quoting Illauna, reply 1
You posted it right. I believe the I believe the log name reads that those crashes happened Sept 6, 9, 10th. It's possible the error you are encountering is caused by the save not being compatible with the new patches. Let Stardock confirm that. I crash every time on the 2nd time hitting end turn from where your save begins

 

But its' a brand new game that I started when 1.4 released, it's not a old game from 1.3..

 

Odd the debug.err was saying it was saved as 1.3 for me. 

 

Hmm.... Only one possibility then. Its a brand new game in 1.4 but I may have saved it on a old 1.3 savefile will that be reason why? I was playing late into the night and didn't feel like coming up with a new save name.

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Ericridge
Stridefar
Join Date 12/2004
0
Reply #8 October 31, 2013 5:32:20 PM
from Elemental ForumsElemental Forums


Hi guys,

 

I started this game in 1.3, but downloaded 1.4 when it was released.  So the first time I used 1.4 I also used a 1.3 saved game.  Everything worked well for several days in 1.4 but then the turns started to slow down and finally the crashing started.

I did not continue to use the 1.3 saved file and have been saving 1.4 saves as new saves.

 

Stridefar

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Ericridge
Mozo293
Join Date 01/2011
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Reply #9 October 31, 2013 6:18:50 PM
from Elemental ForumsElemental Forums

Hey all.  I too am crashing late game.  I have started a new game in 1.4.  I do have all the DLCs installed but I have "use mods" not selected.

Very frustrating.  Spent hours invested in this game.

Mozo

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Ericridge
Illauna
Join Date 09/2006
+83
Reply #10 October 31, 2013 6:47:11 PM
from Elemental ForumsElemental Forums

Mozo post your debug.err and dump files. Stardock will need these to find the problem. 

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Ericridge
Crastiloowa
Join Date 08/2013
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Reply #11 November 1, 2013 8:29:34 AM
from Elemental ForumsElemental Forums

Quoting Stridefar,
reply 8


Hi guys,

 

I started this game in 1.3, but downloaded 1.4 when it was released.  So the first time I used 1.4 I also used a 1.3 saved game.  Everything worked well for several days in 1.4 but then the turns started to slow down and finally the crashing started.

I did not continue to use the 1.3 saved file and have been saving 1.4 saves as new saves.

 

Stridefar

When loading up a 1.3 game after a 1.4 upgrade, the only "upgraded" parts are the bits compiled into the game executable/binary libraries, so it's not "really" 1.4.

The way this game works is that it zips up all the data files that were in effect at the start of the game and saves them in the save file, so that even if you upgrade the game, the data files are still the previous version's (this has the benefit of not invalidating certain "midstream" gameplay things, but the downside of not immediately seeing the improvements.)  

I believe the thinking is that individual games are relatively short, so the hassles of figuring out how to safely update data files mid-game wasn't worth it.

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Ericridge
BrianLightfoot
Join Date 09/2010
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Reply #12 November 1, 2013 5:30:59 PM
from Elemental ForumsElemental Forums

Try updating your video drivers.  They appear to be over two and a half years old.  You can see the date in the debug file under display info.

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Ericridge
Ericridge
Join Date 02/2012
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Reply #13 November 1, 2013 7:39:06 PM
from Elemental ForumsElemental Forums

Quoting BrianLightfoot,
reply 12

Try updating your video drivers.  They appear to be over two and a half years old.  You can see the date in the debug file under display info.

Who?

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Ericridge
Illauna
Join Date 09/2006
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Reply #14 November 1, 2013 7:54:58 PM
from Elemental ForumsElemental Forums

You, it won't fix your problem here but you could be running into other problems.

Driver Date: 2/15/2011 18:56:30
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Ericridge
Ericridge
Join Date 02/2012
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Reply #15 November 2, 2013 1:43:54 AM
from Elemental ForumsElemental Forums

Quoting Illauna,
reply 14

You, it won't fix your problem here but you could be running into other problems.

Driver Date: 2/15/2011 18:56:30

 

How do I update the driver?

 

And the crashes is prevailing now in the brand new undead game that i'm playing in fe:lh.

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Ericridge
Jack Higgins
Join Date 03/2003
0
Reply #16 November 2, 2013 12:05:07 PM
from Elemental ForumsElemental Forums

I'm also having crashes with 1.4 + Dead add-on. This is a new game, not loading an old one. Video drivers were just updated directly from the nVidia four days ago. FE was completely stable before 1.4 + Dead.

 

I have a save on the turn before the crash, which is consistent and repeatable.

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Ericridge
Illauna
Join Date 09/2006
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Reply #17 November 2, 2013 12:50:41 PM
from Elemental ForumsElemental Forums

Quoting Ericridge,
reply 15


Quoting Illauna, reply 14
You, it won't fix your problem here but you could be running into other problems.

Driver Date: 2/15/2011 18:56:30

 

How do I update the driver?

 

And the crashes is prevailing now in the brand new undead game that i'm playing in fe:lh.

 

Steam added a neat feature for doing video card driver updates. 

1.  Open Steam.

2.  Click Steam > Check for Video Driver Updates

3.  On the website that pops up input all of your video card info.

4.  Download the driver and install it.

 

For NVidia you can download NVidia experience. Not only does it notify you when new driver updates are available it can optimize the video settings for some games. If anything it is a time saver. 

 

As far as your new game. Post the newest error logs. Because you are running a newer version you may be encountering a different kind of crash. Update the drivers first and see if your crashing issues go away. You should not have to start a new game for a driver update. 

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Ericridge
Illauna
Join Date 09/2006
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Reply #18 November 2, 2013 12:51:55 PM
from Elemental ForumsElemental Forums

Quoting Jack Higgins,
reply 16

I'm also having crashes with 1.4 + Dead add-on. This is a new game, not loading an old one. Video drivers were just updated directly from the nVidia four days ago. FE was completely stable before 1.4 + Dead.

 

I have a save on the turn before the crash, which is consistent and repeatable.

 

Hey Jack,

Can you post your debug.err from the My Documents folder, the crash dump from the Program Data\Stardock folder, and the save game where you are having a crash?

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Ericridge
Jack Higgins
Join Date 03/2003
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Reply #19 November 2, 2013 3:16:32 PM
from Elemental ForumsElemental Forums

OK, Illauna. Follow the link:

 

http://www.mediafire.com/folder/umhs9p96t48hh/FE_Crash

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Ericridge
Airond
Join Date 12/2012
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Reply #20 November 2, 2013 3:26:14 PM
from Elemental ForumsElemental Forums

There are mine debug.err and save file

 

http://files.mail.ru/86D22FBBC625454B9B50FFBA1076D11F

 

I couldn't found crash dump - in Program Data\Stardock there is no such thing, nor in next folder "Elemental - Legendary Heroes". What this file have to look like?


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Ericridge
Illauna
Join Date 09/2006
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Reply #21 November 2, 2013 3:51:31 PM
from Elemental ForumsElemental Forums

It's not always there. I have noticed it doesnt appear. I think it happens if you terminate FE when it hasnt crashed but it appears frozen.

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Ericridge
Illauna
Join Date 09/2006
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Reply #22 November 2, 2013 4:13:01 PM
from Elemental ForumsElemental Forums

https://www.dropbox.com/s/9b5l10qnuoo1b2y/Wait%20Chain-Rose.png

https://www.dropbox.com/s/nz36itr2472yf2p/Wait%20Chain-manc3.png

https://www.dropbox.com/s/diejuxw382fr9ey/Wait%20Chain-2.png

 

I'll be honest but I might be intrepretting this wrong. But I think there is an infinite loop in the end turn code. I ran through the saves posted earlier this week. All of them are showing a wait chain stack like this. Also, when I run these saves it's not actually crashing the game but windows does detect the application is taking a while. All of these examples did not generate a dump file for me to send. Which I would think Fallen Enchantress doesnt think the application has yet crashed. 

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Ericridge
Illauna
Join Date 09/2006
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Reply #23 November 2, 2013 6:25:34 PM
from Elemental ForumsElemental Forums

Quoting Jack Higgins,
reply 19

OK, Illauna. Follow the link:

 

http://www.mediafire.com/folder/umhs9p96t48hh/FE_Crash[/quote]

 

Your game was not crashing for me btw. I turned on the cheat mode and set to auto turn. Took a shower. Came back and it was still processing new turns. Although the error logs may tell Stardock why it crashed for you. I reached turn 600.

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Ericridge
Jack Higgins
Join Date 03/2003
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Reply #24 November 2, 2013 6:56:56 PM
from Elemental ForumsElemental Forums

Quoting Illauna,
reply 23
not crashing for me btw. I turned on the cheat mode and set to auto turn. Took a shower. Came back and it was still processi

 

Of course. It's crashed for me three times in a row, why would it work for anyone else?   I can't progress on the game, so I'll just start it over. Thanks for trying.

 

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Ericridge
Ericridge
Join Date 02/2012
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Reply #25 November 3, 2013 1:12:30 AM
from Elemental ForumsElemental Forums


Okay Illauna.

here's the debug. http://www.mediafire.com/download/etskffsl4o32a22/debug%282%29.err

That helps or do u need more?

 

edit: just installed the updated video drivers, I see i haven't updated them in 2 years.
And even with updated video drivers, the game still crashes. Here's the latest info. Sigh.

Debug..

http://www.mediafire.com/download/qgp2wmqruuuc85l/debug%283%29.err

Although what do I do about these files? For some reason there's three more folders and they're 0 kb in size.

And here's the save game.

http://www.mediafire.com/download/9l7imthpdb5u31m/Undead+Empire.EleSav

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