activation failure

from Stardock Forums

Hi, I used the Start8 free trial successfully and purchased when it ran out, but I can't get it activated. I have uninstalled twice and the same thing happens. When I put in my serial number, I get a pop-up that says "the activation program could not communicate with the server." It's not a firewall or connection problem and I have added Start8 to the allowed app list. Can anyone tell me how to get this activated? I hate this OS without Start8!

start8
1,347 views 2 replies
Reply #1 from Stardock Forums Top

Hey.  The instructions at https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/403/159/how-do-i-activate-start8 should help you out.

Otherwise, select the link at the bottom of that page to contact support.

Reply #2 from Stardock Forums Top

Thanks for your response. Unfortunately, that is a different error message, so I don't have the option for offline registration. I'll out in a ticket. Thanks again!

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