I'm confused about user levels on WinCustomize???

from WinCustomize Forums
I've been a WindowBlinds/OD user for 2.5+ years, and used WinCustomize since the begining and just today finally registered and crosslinked my stardock account. According to the Wincustomize registration info I should be a level 3 user, but on completing the process I was told that I was a level 2 user.

Can somebody give me the low-down?

Thanks
2,679 views 5 replies
Reply #1 from WinCustomize Forums Top
User Levels pretty much describe your membership status on WinCustomize (https://www.wincustomize.com/index.asp?cmd=subscription).

UserLevel 1: You are just visiting the site
UserLevel 2: You have registered an account
UserLevel 3: You have purchased any Stardock product
UserLevel 4: You have purchased a WinCustomize subscription

The higher the userlevel the more features that are available to you on the site. If you have purchased a product and cross referenced your account and its still showing that you are at a level 2 then you have either changed the email address in our system or you have cross referenced to the wrong email account.

SurfFree!
Reply #2 from WinCustomize Forums Top
I'm suffering from what you described obove, but my Stardock and Wincustomize e-mail adress is registered to the same inbox, yet I'm listed as a level 2.
WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from WinCustomize Forums Top
Same problem here. I have purchased the whole OD suite, crossreferenced, and am still at user level 2. I contacted Stardock tech support, but after 2 emails they simply stopped replying and I'm still stuck at level 2.
Reply #4 from WinCustomize Forums Top
Hmm. That isn't good. I'll talk to Pat.
Reply #5 from WinCustomize Forums Top
Thanks for contacting Pat, he just emailed me. Hopefully it'll get taken care of this time.