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Allegiance86
Allegiance86
Join Date 07/2009
+12

Bought Sins: Rebellion Collectors Edition

January 7, 2013 6:36:26 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

But I havent seen any email beyond the confirmation email that it had been ordered. I have not seen anything as far as an update in status (order processing, processed, shipped, etc). While Ive only ordered this in the last 5 days. Im wondering if there is updates or is it kind of a "surprise its here" kind of deal.

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Allegiance86
kryo
Join Date 05/2003
+458
Reply #1 January 7, 2013 6:56:53 PM
from Stardock ForumsStardock Forums

The order might have gotten hung up on an anti-fraud check, if you shoot a mail to sales@stardock.com they can take a look.

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Allegiance86
Allegiance86
Join Date 07/2009
+12
Reply #2 January 7, 2013 7:01:55 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Thank you Kyro

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Allegiance86
Nodens23
Join Date 12/2012
0
Reply #3 January 8, 2013 3:19:36 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Same issue here. Bought it (kol) on 19 Dec and still no info if it has been shipped.

Even made a ticket (TGW-801-92280)  at 2 jan and no reply too. 

Lets hope it is a "surprise its here" kind of deal! 

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Allegiance86
Allegiance86
Join Date 07/2009
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Reply #4 January 9, 2013 1:31:19 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Ive currently received two automated emails from StarDock. But so far nothing regarding the status of my order or its whereabouts.

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Allegiance86
Yarlen
Join Date 01/2005
+366 sdemployee
Reply #5 January 9, 2013 2:34:54 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

If you guys shoot me over your support ticket numbers, I can probably look it up for you.  Just PM me your info.

Nodens23 - I'm checking yours now.

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