Ultimate Edition: game now crashes on start

from GalCiv2 Forums

Hi

I've had GalCiv 2 for years. I bought GalCiv2: Ultimate edition a few years ago, and installed it on my current laptop over a year ago. It always worked.

After a 3 month break, I tried to play it again. However, the game crashes everytime I try to start a new game.

I navigate through the setup, selecting map options, my race/abilities, my enimies, and then I start the game. Midway through the loading screen, the game crashes. Every single time.

I haven't changed anything since a few months ago, with the exception of the normal windows updates.

(I'm using Windows 7, 64 bit.)

The bug report is:

  Problem Event Name:    APPCRASH
  Application Name:    GC2TwilightOfTheArnor.exe
  Application Version:    2.0.4.1
  Application Timestamp:    4ec6b0e5
  Fault Module Name:    GC2TwilightOfTheArnor.exe
  Fault Module Version:    2.0.4.1
  Fault Module Timestamp:    4ec6b0e5
  Exception Code:    c0000005
  Exception Offset:    002ea50e
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    5129
  Additional Information 1:    a306
  Additional Information 2:    a306e558a6c77929bc3103390f12bb8d
  Additional Information 3:    c013
  Additional Information 4:    c013b8ab445e864d2585c1d13636110b

 

 

Please help!

3,388 views 1 replies
Reply #1 from Stardock Forums Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.