problem to open wb

hello, I had WB long time and never had a problem but lately my computer broke down and I try to download my stardock jewels. I open all of them except WB they open but in few seconds disappeared and give me the message "unable to locate key WB files" Please help me!!! Thanks

3,712 views 4 replies
Reply #1 Top

Did you reboot after installing?

It sounds like a bad install. Uninstall WB's,  run a cleanup program like CCleaner, then try reinstalling and then reboot. You must install to your C(OS) drive, btw.

Reply #2 Top

Make sure you are downloading from http://download.stardock.com/ too

Reply #3 Top

yes. I reboot after installation from stardock and after uninstaller use CC cleaner and download again with the same result. I ask support guys for help without result too.

Reply #4 Top

Quoting donnamolinaro, reply 3
I ask support guys for help without result too.
End of donnamolinaro's quote

Did you get any response at all?  What is your ticket #?