Quoting toksnok, reply 7I have reinstalled a few times, also in contact with support but no solution yet.
Are you running on an integrated graphics card? Because support basically ended up telling me that the game just won't run on my integrated graphics card. It doesn't matter if my card meets the video RAM and shader specs.
I'll just have to wait a year or so until I can get the money to by a new Graphics card, or a whole new computer.
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I would like to point out something to the developers of this game: There is no graphics quality slider in the options. Not everybody has the exact same PC specs. You would gain many more purchasers/players of your game if you widen the amount of people that can play said game. Really, no graphic slider is a cardinal sin of PC game development.
I think PC developers need to follow the line of what MMO companies do with graphics system acceptability.
I can play most MMO's because they let me change the level of the graphics. Heck, for some reason, my integrated card, which is newer than WoW, had problems with it, but Blizzards support just gave me some lines of code to implement into one of the files, and by doing so, tricked my card into working properly with the game.
These are things a growing developer needs to learn to make it in the PC business. This isn't a console market where everybody has the same specs.
But, thank you to the Stardock support for working with me to find the problem. I'll fault Steam on this, because when minimum graphic spec litsts are made, they need to stop listing video RAM and shader stuff, because it doesn't mean crap if the graphics card being used isn't supported, even if it meets specs. They need to make a list of supported graphics cards.
End of SonicDoctor's quote
Hi, I'd just like to respond to this quickly. [note: I have no affiliation with stardock]
I have run this game on 2 laptops and a desktop. Both the laptops have integrated graphics, and one of them is 6 years old. The issue is unlikely to be because of your graphics, it is more likely some other problem, however I have not seen all the evidence and there obviously is a chance it is your graphics card that is the problem.
The reason, I imagine, that there is no graphics quality slider, is because they don't really need one. The graphics in the game are relatively low quality; and I don't mean that in a bad way. However, there is the opportunity to change the resolution, and the multisample rate, which would both improve performance, if set at a lower rate.
Also, most people with PC's have access to, if they installed graphics drivers correctly (even for integrated graphics), some form of control panel for the graphics. An ATI, Nvidia and Intel, I know for sure that you can change the quality settings for applications right in there, also the amount of power that goes to your graphics card.
and to your comment about all PC's not being the same, and it being unlike the console market, this is actually untrue. Most PCs have very similar specs, if you went and bought a new PC from PCWORLD (im in the UK) you would likely get 4gb of RAM, integrated graphics and an alright processor, for a budget price. Most PCs and its not in a game companies interest to make games for lower powered machines, because even if its just including sliders, the game would have seriously altered code, which would make it not compete against other games. To put this into console context, when Sony began producing the PS3, games developers continued to produce games for the PS2 which was notably less powerful, eventually they stopped most production because the majority of the market had moved to the newer console.
In the end, it means that the game companies have to move with the times, they can't get stuck making games that run on all graphics cards, because it would simply take too long, and produce a game that was sub-par, because they couldn't contain things they could if they focus on newer machines.
I know its not the answer you want to hear. But actually I have personally run games like crisis 1 and 2, all the assassins creed games, Call of duty games and the new battlefield 3 game on my laptop with integrated graphics (ok it has 8gb ram and 2gb integrated graphics memory, so its a bit more powerful than the average, and an i5 processor but still...)
To be honest, the information on steam is usually pretty accurate, there are times I have found they were a bit off, stating 2gb of ram needed and I run it on an old computer with 1gb. But generally the information they put up is accurate. What they are saying is, computers with these specs should be able to run the game fine, unless there is an incomparability.
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