no support

from Stardock Forums

I have tried to access the support page to get the download links for OD and keep getting an error 503 page come up, is support down at the minute or am I missing something altogether.

9,056 views 9 replies
Reply #2 from WinCustomize Forums Top

Yes, Lightstar is correct....both links are functioning.

What is the URL you're having trouble with?

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Reply #4 from WinCustomize Forums Top

bucks - at times a server might prove "uncooperative"  ;)

At times like those, if you can access #stardock irc and notify about the problem, and can 'ping' to provide information about where a problem might exist, you'll find support very responsive in trying to help get things back to "up and running".

*doc makes note to help feed the server gerbils more frequently. ;)

Reply #5 from WinCustomize Forums Top

Quoting Rosco_P, reply 3
He might be talking about https://www.stardock.com/support/, though that's working at the moment as well.
End of Rosco_P's quote

 

I am getting a 503 error page on that as well right now.

Reply #6 from Stardock Forums Top

Quoting LightStar, reply 5
I am getting a 503 error page on that as well right now.
End of LightStar's quote

OK, so I guess it's more accurate to say it's working for me internally...  From home I'm getting a 503 as well.  Looking into it.

Reply #7 from WinCustomize Forums Top

Quoting Rosco_P, reply 3
https://www.stardock.com/support/
End of Rosco_P's quote

Works fine for me, at the moment.

Reply #8 from Stardock Forums Top

Try again, should be working.

Reply #9 from Stardock Forums Top

Quoting Snowman, reply 7
Works fine for me, at the moment.
End of Snowman's quote

That's because we're fast.  :)