Sins of a solar empre is no longer activated need help

from Sins Forums

i bought sins of a solar empire, pluys both expansions . i haven;t played them for several months . But they are no longer activated and they ask for a cd key again , but ive already activated them 2 years ago.

technical
4,953 views 8 replies
Reply #1 from Sins Forums Top

You'll have to buy it again. I had the same problem and they told me nothing could be done. Sorry! :(

Reply #2 from Sins Forums Top

Quoting Nexcraft, reply 1
You'll have to buy it again. I had the same problem and they told me nothing could be done. Sorry!
End of Nexcraft's quote

I highly doubt that. Support is pretty could about helping with CD key issues.

i bought sins of a solar empire, pluys both expansions . i haven;t played them for several months . But they are no longer activated and they ask for a cd key again , but ive already activated them 2 years ago.
End of quote

Can you still see them in your "My Games" in Impulse? If so, you can get the CD key from there.

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Reply #3 from Sins Forums Top

all 3 of them are listed under games in impulse, they are all installed,

at the bottom it says the serial number is not reconized by impulse,

i try to open one it says i have not yet entered a code for this product.

 

Reply #4 from Sins Forums Top

Try it from Stardock.

https://store.stardock.com/

Reply #5 from Sins Forums Top

i tried the stardock store, its says account not found

Reply #6 from Stardock Forums Top

But they are no longer activated and they ask for a cd key again , but ive already activated them 2 years ago.
End of quote

If you've reinstalled windows since then or moved to another machine, that would be why. But activation is separate from whether the registration exists on your account.

For the issues with your Impulse account, you'll need to contact downloadsupport@gamestop.com. For your Stardock account, support@stardock.com should be able to help track it down.

Reply #7 from Sins Forums Top

Quoting GoaFan77, reply 2
I highly doubt that. Support is pretty could about helping with CD key issues.
End of GoaFan77's quote

I had to reinstall windows after a virus. I found out my retail copy of sins trinity no longer worked, so I contacted support. Their excuse was "it's now registered under another email", when I've only ever registered games under this email, and haven't changed it for any of them.

So, no, not good at resolving these issues. Makes me feel better about holding off on Rebellion.

Reply #8 from Sins Forums Top

Having the same issue as well.  Never have these issues with any Steam games.  Why is there ALWAYS issues with Stardock games?  Beyond irritated now.