Problem with reinstallation

from Stardock Forums

Recently i renew my object desktop. When i try to reinstall icon packager i get next message: uninstallation previus version, and then i get pop up window - Installation package for the Icon packager can not be found. try installation again using valid copy of the installation packager IconPackager.msi. And then after confirming with OK next message in nepop up window: unable to uninstall old version of icon packager.  Please uninstall it your self using control panel Add-remove program before attempting to install this product. Fatal error during installation. In Windows logs i find next event : Product: IconPackager -- Error 1706. An installation package for the product IconPackager cannot be found. Try the installation again using a valid copy of the installation package 'IconPackager.msi'. and details:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11706</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-21T22:19:35.000000000Z" />
<EventRecordID>129268</EventRecordID>
<Channel>Application</Channel>
<Computer>Bostjan-PC</Computer>

</System>
- <EventData>
<Data>Product: IconPackager -- Error 1706. An installation package for the product IconPackager cannot be found. Try the installation again using a valid copy of the installation package 'IconPackager.msi'.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Binary>7B36424630344336332D454143302D344631392D394538382D3941373435343933453742467D</Binary>
</EventData>
</Event>

CAN SOMEONE TELL ME WHATS THE PROBLEM AND HELP ME SOLVE MY PROBLEM WITH INSTALATION. 


i dont have problems with reinstalation of any other object desktop application. i have windows 7 - 64 bit system.
iconpackager
8,580 views 5 replies
Reply #1 from WinCustomize Forums Top

After renewing your ObjectDesktop subscription you need to download the installers for your software from: https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products

Impulse is not to be used - https://forums.wincustomize.com/409931

A new download & update program is in development - https://forums.wincustomize.com/413462

Reply #2 from Stardock Forums Top

I download installers for all object desktop applications from that link. I installed all applications without problems. I still have problem with icon packager instalation. Still get the same messages described above. I cant reinstall icon packager. It reminds me to uninstall previus version, but i dont even have icon packager installed on my computer. I cant find icon packager in control panel. So i can't  uninstall it from add-remove programs. i dont know where is the problem.

Sins of a Solar Empire: Rebellion
Reply #3 from WinCustomize Forums Top

Hi.

This is very odd.  please email support@stardock.com so we can take a closer look.

 

Thanks!