need help with object desktop purchase

hi i just purchase object desktop and i never received my serial number or download link for downloading object desktop and when i try to download from my account my downloads am getting no registrations found in my downloads need help

4,622 views 7 replies
Reply #2 Top

hi Hankers yes i am trying to download from  https://store.stardock.com/myaccount/products and i get in my download no registrations found and there is no download link and i never got any email with serial number or download link from stardock and i purchase the object desktop not useing paypal

Reply #3 Top

This will require someone from Stardock support to check your purchase info.

Please email support@stardock.com and start a trouble ticket. When you receive the ticket number post it here in a comment.

This is the weekend and unless someone from Stardock happens to check this post, you will most likely have to wait until Monday for a response.

Do not send any other email after receiving the ticket number n order to maintain your position in the response queue.

Reply #4 Top

I don't see a purchase by the email associated with your nickname.  I'll look deeper on Monday.

Reply #5 Top

@ Hankers ok thanks and @ Zubaz this is the same email i use to purchase object desktop from stardock i was looking at my prepaid debit card website and the money is still in the pending transaction from stardock  

Reply #6 Top

Quoting jesus_fnts, reply 5
@ Hankers ok thanks and @ Zubaz this is the same email i use to purchase object desktop from stardock i was looking at my prepaid debit card website and the money is still in the pending transaction from stardock  
End of jesus_fnts's quote
I'll kick the server Monday and we'll have to see what happens.

Reply #7 Top

ok thanks Zubaz

 

Edit : i got my email today from stardock everthing is good now and working