Problems starting GC2 - Ultimate Edition

July 10, 2011 6:45 AM from

Greets All,

Bought this a while ago, but just installed last night to give it a try. Unfortunately using the launcher crashes the game right away (yes with Admin rights). I could start Dread Lords directly from it's own directory (again as Admin), but Twilight crashes when I try to start it the same way (without the launcher, and as Admin).

Any quick ideas on what to try next? Thanks for the help Gents!

jfp3

9,616 views 6 replies

Reply #1 July 10, 2011 8:47 AM from

GalCiv2 Forums Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #2 July 10, 2011 1:14 PM from

Stardock Forums Top

Ok here we go Kryo:

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 7/10/2011, 06:19:09
DirectX Version: DirectX 11
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/26/08 09:20:22 Ver: 08.00.14
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Physical Memory: 8192MB RAM
Page File: 5152MB used, 11228MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce GTS 250
Manufacturer: NVIDIA
Chip Type: GeForce GTS 250
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0615&SUBSYS_0593196E&REV_A2
Display Memory: 4069 MB
Current Display Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution: 
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0012.7061
Driver Date: 4/8/2011 01:14:00
DirectX Acceleration Enabled: Yes
 
Display device 2:
Device Name: \\.\DISPLAY2
Card Name: NVIDIA GeForce GTS 250
Manufacturer: NVIDIA
Chip Type: GeForce GTS 250
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0615&SUBSYS_0593196E&REV_A2
Display Memory: 4069 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution: 
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0012.7061
Driver Date: 4/8/2011 01:14:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_10438345&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 06:44:23
Type: WDM
Other Drivers: 
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (HDMI) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_10438345&REV_1001
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 06:44:23
Type: WDM
Other Drivers: 
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Speakers (5- Logitech G930 Headset)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_046D&PID_0A1F&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: Logitech, Inc.
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 06:43:52
Type: WDM
Other Drivers: 
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce GTS 250
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 20c8d4
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\jfpOne23\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\jfpOne23\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\jfpOne23\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\jfpOne23\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\jfpOne23\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\jfpOne23\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.

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Reply #3 July 10, 2011 2:29 PM from

GalCiv2 Forums Top

Go to My Documents\My Games\GC2TwilightArnor, open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

Reply #4 July 10, 2011 2:47 PM from

Stardock Forums Top

Thank you Kryo....this seemed to work. I changed nothing except the "Fullscreen" to 0. Does this mean I can't play it windowd in a larger res for the game?

Reply #5 July 10, 2011 2:52 PM from

GalCiv2 Forums Top

You can set the resolution as you like when using windowed mode. Matching it to your primary monitor's resolution will make it look just like fullscreen.

Reply #6 July 10, 2011 2:54 PM from

Stardock Forums Top

Well it's "kinda" windowed, this will do for now....nice to try this classic once again...

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