Impulse won't install Fences Pro

Please give us more information so we might help.

That's pretty much it; Impulse tries to download and install, downloads, and then stalls out before installing, producing the error message "File downloaded is smaller than...". Which I assume means a checksum is messed up, somewhere. There's not really a hell of a lot more to add, as this is a rather opaque process under Impulse.

Mine told me there was an error archiving during the latest update... fire off a ticket to Support at stardock.com and include a copy of your Impulse error log.

Same here.

I turned off archiving, then I was able to install, then turned archiving back on.

Just tried that--No change to the results. Irritating, to say the least.

The problem is being worked on.

Did you restart Impulse after turning off archiving?

You have to do that. The solution to the update problem was turning off the 'Archive before updating' option in Preferences.

Shut down Impulse, re-booted computer, and still the same message. As I said, I think it's a checksum issue. That's the only thing that makes sense, given what I'm getting from the program.

Is there an error log in Impulse, and how do I access it?

Impulse/ upper right Help orb

Disable any active scanning apps and try the download/install.

Well, who would have expected to find the error log there? Anyway, here's what it says:

-- [1/24/2011 19:32:54] ----------------------------------------------------
Context:    DownloadFile - File Download (Web)
Message:    File downloaded is smaller than expected

C:\ProgramData\Stardock\Impulse\Temporary\DownloadQueue\fencespro\fencespro1.10.356.impulse
File size expected: 5011554 File size received: 5011553
Build #:    1983

Same-old, same-old, since the 21st. Joy.

....and you tried that....correct?

Do you have "show pre-released versions" checked? Toggle it and see if any joy.

While you're there hit the 'Reset Data' button.

having this problem too

Curses. I just purchased Pro last night and all I get is the "File downloaded is smaller than expected" message. when I tray to install via Impulse. Very frustrating (Win7 Enterprise). I hope it's fixed soon. I'll check back tomorrow.

kintap and sswheel -

If you haven't done so already then please email support@stardock.com and start a trouble ticket.  That is the official way of getting help from Stardock Support.  Forum replies offering assistance are for the most part from members trying to help others.

Reproduced here, expect a fix soon.