Problem with accessing my games in Impulse

from Stardock Forums

Hi, I bought 3 games through impulse in the last few months. All was working OK until this morning when I started my computer.

First once it started Impulse didn't load and I got some message that it doesn't work or something. Then I started it manually and it started and then proceeded to update itself. Once it started I noticed my list of games (when you right click on the little icon) was empty. When I check My Games tab in Impulse I got all 3 games there but I cannot play them from there, only Install them.

I restarted my computer after that and Impulse loaded on start normally but the problem is still here. I got Win7 64bit

I can run all 3 games normally by starting them through windows. Any advice?

2,508 views 1 replies
Reply #1 from WinCustomize Forums Top

Please email support@stardock.com and start a trouble ticket.  They will be able to solve this issue.

Do not resubmit again until you get a reply from support as tickets are answered on a first come first served basis and resubmitting moves your place in line.

Support won't return until Monday and there is a bit of a backlog on tickets.