[1.09v]Loading error: "Failed to download data file"

from Elemental Forums

I updated the game to the newest version (v) and tried to run it. I get the loading screen (main screen with the dragon, before I get to the menu) and I get an in game popup (not windows message window) saying "Failed to download data file. Please make sure you're connected to the internet..." blah blah. I tried turning my firewall completely off, antivirus off, I ran it directly, through impulse's right-click "Run" option, I deleted the folder in my documents and ran it so it would create a new folder and use standard settings, etc. Nothing worked. I'm unable to play the game right now.

This is the debug file that it made in my documents/my games/elemental

http://www.mediafire.com/?8vuf3poi4j3od6x

I'm not sure if this was happening for the previous patches; I have only been updating every couple days, but I haven't played a game in over 2 weeks. When the first beta patches came out, I was able to load the game and play. Right now though it's unplayable.

4,382 views 5 replies
Reply #1 from Elemental Forums Top

Try hitting shift-tab while your ingame and login with your Impulse account in the ingame overlay menu. (Turn it on in Impulse if it does not appear). After login in restart the game and everything should work fine.

Reply #2 from Elemental Forums Top

Try what Arendis has suggested and let us know if you still have problems or not.

Sins of a Solar Empire II
Reply #3 from Elemental Forums Top

I don't get to that point. Before I get to the main screen, I get the popup and I have to click it; then I'm back to my desktop.

I did uninstall and reinstall through impulse, and that DID fix it. However, just because it's fixed for me, doesn't mean it's not there anymore. I don't know what caused it, and I don't know if it'll happen again. And having to reinstall if it happens again wouldn't be fun.

Reply #4 from Elemental Forums Top

You can use shift-tab as soon as the game is responsible (so even when the message shows up) - just in case it happens aggain :D

Reply #5 from Elemental Forums Top

Trust me, I tried it when I saw your suggestion; shift-tab was doing nothing when the game was loading up. When I got to that error, all I could do, including shift-tab (which was still not working) was click ok. Now, after reinstalling it and it's working fine, I still can't shift-tab until I get to the main menu (new game, load, etc.). Then it works fine and I'm logged in like normal.

Anyway, maybe you can shift-tab right away when you load the game and see that dragon picture, but I can't. Unless there's another suggestion, if this comes up again the only solution so far for me is to re-install.