[Crash] Game not even starting

from Elemental Forums

Well, this is a pretty straightforward problem: if I try starting Elemental (from the Impulse entry or directly from the .exe file, it's just the same), all I get is a black screen, and after a couple seconds an error message from Windows ("Elemental: War of Magic has stopped working"). Then I'm back at my desktop, feeling pretty sad.

The link to my  debug.err file, posted on pastebin, is the following:

http://pastebin.ca/1923611

 

I'm on Windows 7 32bit, using an ATI Radeon 5770 with Catalyst 10.7.

6,519 views 7 replies
Reply #1 from Elemental Forums Top

If there was a dump zip created in C:\ProgramData\Stardock\Elemental - War of Magic, please post that too.

Reply #2 from Elemental Forums Top

I got something similar: I called up the game (for the first time), a nice dragon image appeared and - nothing.

After a while I found out what the heck is going on: the system insists on starting in full screen. And then tries to access the net.

Whereupon my ZoneAlarm tool (which is used by quite a few people I dare say) pops up a query - do I allow it to access the net?

Unfortunately, the query is hidden under Elementals full screen... irritating.

 

Possible solution: show a smaller start screen, starting it as a frame. That way, ZoneAlarm could display its question, get it answered, and let Elemental run free...

 

Ciao,

Klaus

Curtains - Customize Windows with additional styles
Reply #3 from Elemental Forums Top

Yes, there's a Elemental0_264-2010-01-16T22-57-06-585.zip file. Is this the right one?

I didn't notice it because for some reason I thought I should be looking into the /data subfolder. ^^"

 

By the way, I upped it on Dropbox, the link is the following:

http://dl.dropbox.com/u/9830242/Elemental0_264-2010-01-16T22-57-06-585.zip

 

Reply #4 from Elemental Forums Top

Is that the only one that was there? That one is from very early in the beta. If your crash today created one, it'll be named Elemental1_00-2010-08-23--, etc.

Reply #5 from Elemental Forums Top

Ops, I didn't notice the date of the file either.

Unfortunately it's the only .zip file, yes. There are several other Elemental1_00-2010-08-23T22--.dmp files, but they are all 0KB in size.

Reply #6 from Elemental Forums Top

Well...

The game updated itself today. Now, when I try launching it, a windows appears with three options (Play, Update, Manual).

Too bad that if I click on Play the games behaves exactly like yesterday.

;__;