Impossible to purchase objectdock plus

from Stardock Forums

Hello. I'm french, so sorry for my english..... 

I want to buy objectdock plus v2.0.  But when entering the payment, this is the error that I encounter:  "Pre-Requisite must be purchased first - You must have purchased the product pre-requisite before attempting to purchase ObjectDock Plus v2 Upgrade".

 
Yet I have already downloaded and installed version 1.90 of Objectdockand Impulse on my computer. I do not know which product pre-requisites I need to buy first.
So, could you help me please, and explain me the exact instructions and shopping facilities.
  Thanking you in advance for your prompt response.
 Best regards.

2,560 views 8 replies
Reply #1 from WinCustomize Forums Top

Sounds like you do not own version 1.9, have only free installed but you are trying to purchase 2.0 upgrade, if you do not own 1.9 you must purchase 1.9 and 2.0 upgrade bundle.

Reply #2 from WinCustomize Forums Top

Yes, the upgrade is for people who own ObjectDock Plus.  You would need to purchase the full version.

 Buy 1.x and 2.0 (beta)

The Political Machine 2024
Reply #3 from Stardock Forums Top

I'm having the very same problem, it just doesn't work - the shopping items are bugged.

If you try to buy 1.x from the store it still adds the 2.0 upgrade to the list (which is disabled and cannot be removed) causing the purchase to fail.

How frustrating x_x

Reply #6 from WinCustomize Forums Top

Apologies for the issue you've all been having. We do want to take your money, honest!

Stardock is on holiday, so I can't guarantee any fixes for today, but I'm sure our sales staff will be looking at this tomorrow.

Reply #7 from WinCustomize Forums Top

We do want to take your money, honest!
End of quote

:rofl: :rofl: :grin: :grin: ;) ;) :-" :-"

Reply #8 from Stardock Forums Top

This should now be addressed and you should be able to purchase the app.