Hello. I've just purchased this game and have run into a little problem. I created my Impulse and Stardock account and entered my serial number, which I have verified is entered using the "Verify Registration" option when right-clicking the product in the My Games tab on Impulse. However, every time I try starting the game, it brings up a window titled "Stardock Product Activation" and asks for my email and serial number. Whenever I try inputting these, I get an error message saying "Stardock's activation program could not communicate with the server. This may be caused by a firewall blocking Internet access, please check your settings and network permissions.", as well as opening a notepad document that I will post below, and proceeds to ask if I would like to activate by email. I have already sent this email, but I am still put off by the fact that I would have to wait at least two days before getting a chance to play the game. I have also verified that my firewalls include all software pertaining to the game and Impulse. If anyone can give me some insight as to how I can fix this problem more quickly I would greatly appreciate it.
Application start: 2010-4-13 2.28.50
WARNING: Directory creation error: 183
Submitting activation request...
Download: failed HttpSendRequest
Result parsing error (1)
Error activating the product
Please ensure the serial number entered is associated with the email you used. Try to activate the product again. If using Impulse you can right-click on the product and re-activate. Include this log file if contacting support.
Using silent activation with null serial mode.