Stardock Forums
I'm having issues trying to upgrade to Entrenchment. Both sins and entrenchment show in impulse but only entrenchment shows registered. Everytime I try to register Sins it says the code is not valid. I've tried entering the code at least 20 times. Any way around this?
I am having a similar issue, I purchased the Entrenchment expansion and it shows that I need a 13.01 MB update. When I click to update it gives me one of two errors: Expected file size "smaller" / "larger" than expected.
So it won't update, I submitted a trouble ticket to support.. hopefully I don't have to re-install my game 
kith101: This happens a lot when you purchase one game using one email address, and the other with a different email address, often times PayPal is involved. If this is your case, you can merge the two accounts together here: https://www.stardock.com/support/registrations/
deslocc124: This is often times caused by antivirus software getting in the way of the download. Try adding exceptions or temporarily disabling your security software and see if the issues persist.
In either case, if you're still having issues, feel free to drop support@stardock.com a line, and we'll get you taken care of.
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