Upgradeing to Deskscapes 3 from Trial version ...same problem

registered version

from Stardock Forums

I upgraded to the registered version, Same probelm,  ( SEE ORIGINAL POST ) all effects selections are not what the mosue selects, as a result the last 4 selections are unavailable to me.

windows 7 64 bit

Your computer has a Windows Experience Index base score of 7
Your Windows Graphics Experience score is 7.3

DeskScapes appears to be activated on this PC
DeskScapes engine appears to be running
(Generic PnP Monitor) 1 is attached to ATI Radeon HD 4800 Series

Deskscape.dll               2009/11/18 15:35:27
Deskscapes.dll                2009/11/02 09:01:35
DreamControl32.dll              2009/11/09 08:43:17
DeskscapesConfig.exe               2009/11/16 11:23:22
UI\Deskscape.dll             2009/11/11 12:21:12
UI\DeskscapesVideo.dll      2009/11/02 09:01:54
DreamTasks.exe                2009/11/09 11:51:57
DeskscapesVideo.dll           2009/11/02 09:01:44

deskscapes
8,278 views 8 replies
Reply #1 from WinCustomize Forums Top

Did you uninstall the trial verssion first before installing the full version?

DeskScapes - Bring your desktop background to life.
Reply #3 from WinCustomize Forums Top

Yes, i uninstalled trial version, then ran ccleaner, rebooted, downloaded Impulse, purchased Deskscapes, installed it, exact same problem. I like the program, so i would have purchased it regardless of any minor bugs. I'll live with it til there is a fix.

thanks for your help!:thumbsup:

Reply #4 from WinCustomize Forums Top

Neil, To your suggestion concerning DPI , I did have a custom DPI setup, so i set it back to normal, rebooted and there was a small improvement. Here is a clue someone can look into, i can select all but the last 4 effects, some of the others i can select, if i click in multiple areas within the same selection box, i can get it to advance or move back 1 effect (was finally able to get to "snow" with this method, seems to me, its a bad coding job on the menu ie: more selections available than the code is supporting or too narrowly defined parameters in the link to the selection...who knows, i'm no programmer. anyways any progress is better than nothing, im sure they'll figure it out.

thanks for you help. 

Reply #5 from WinCustomize Forums Top

Normal DPI is 96, is that what you are running at now?

What resolution are you running at?

Here is the part, if you are having problems no one likes, I'm running Win 7 Home Premium 64 bit at 96 DPI and have no problems.

Reply #6 from WinCustomize Forums Top

We have tracked the problem down to a bug in the DPI scaling code.  Basically something is being scaled twice so the higher the dpi you are, the worse the problem would be.

Normal dpi (96 dpi) would not show this issue.

The next update on Impulse will resolve this.

Reply #7 from WinCustomize Forums Top

yep, thats what it was, i'll have to live with it tho, cause i cant hardly read anything at 96

 thanks for your help

Reply #8 from WinCustomize Forums Top

Diane: At least until only the next update! Thanks Neil :thumbsup:


Mike