Ent adding to second account

i bought entrenchment with a differnt e-mail, and i didnt wrigth the CD hey down, can i have it sent to that e-mail so i can install sins

HELP!

1,765 views 10 replies
Reply #1 Top

You can transfer your registration email here - Stardock Support

Reply #4 Top

Did you make the purchase with PayPal?

Reply #5 Top

no, we used a credit card, if i had the CD key i would be able to add it to the account, but i dont kno the cd key, iwent though this once before, but never got it figured out

 

Reply #6 Top

If your game doesn't show up in the next hour then please email support@stardock.com with the account information used with your purchase. They will be able to get this sorted for you.

Reply #8 Top

All I see on your account is 2 copies of Sins.  I would suggest e-mailing sales, it looks like you may have purchased the wrong thing.

Reply #10 Top

There may be another account for you then.  Time to e-mail sales@stardock.com, there's not more I can do here becasue we'll need to get more info from you.