Bought Entrenchment when it first came out, reformated sense reinstalled sins and now doesnt show on impulse

any ideas?  i dont have the receipt or anything anymore... i just figured when you buy something from impulse it will always be associated to my account.

2,852 views 2 replies
Reply #1 Top

Did you possibly purchase Entrenchment under a different email address than you had purchased Sins? I do see your registration for Sins under this email address, but nothing for Entrenchment. Since we'd probably need to get alternate email addresses from you to look up your information, I would suggest writing in to support@stardock.com with this information and they should be able to assist you.


Mike

Reply #2 Top

If you did purchase it using a different email (Did you use PayPal?  That happens a lot...), you can merge your accounts here.