blank screen

from Stardock Forums

hi, just installed Gal Civ gold. worked fine for a few days then now all i get is a blank screen on start up. diablo 2 LOD is having the same problem all of a sudden to. can anyone help me out.

cheers

Debug Message:  Version v1.5 Dark Avatar last updated on: Mon Jan 15 15:09:22 2007
Debug Message:  Can't find TGN or GalCiv2 serial number.
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 10/18/2009, 09:07:21
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: VOID
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.090206-1233)
Languages: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P35-S3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU          6400  @ 2.13GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 532MB used, 3405MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 9800 GX2
Manufacturer: NVIDIA
Chip Type: GeForce 9800 GX2
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0604&SUBSYS_050410DE&REV_A2
Display Memory: 512.0 MB
Current Display Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8048
Driver Date: 11/12/2008 15:24:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458E601&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5672
Driver Date: 7/24/2008 18:32:44
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Game Resolution: 1920 x 1200
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce 9800 GX2
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 7f287d80
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Documents and Settings\UserXP\My Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Popup Manager Update: Updating window with ID=0
Debug Message:  Popup Manager Update: Unhiding FullscreenBink
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Documents and Settings\UserXP\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  WM_CLOSE message received.
Debug Message:  GameUninitialize start
Debug Message:  Killing Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  Killing Galaxy: Completed
Debug Message:  Shutting down sound system.
Debug Message:  Clearing sound and music handles.
Debug Message:  GameUninitialize end
Debug Message:  Device not cleared. 1 counts left.
Debug Message:  D3D not cleared. 1 counts left.
Debug Message:  Destroying Window.
Debug Message:  Main Shell terminating normally

2,425 views 3 replies
Reply #1 from GalCiv2 Forums Top

Go to My Documents\My Games\GC2DarkAvatar, open the file prefs.ini, and make the following change:

Change
Fullscreen=1

To
Fullscreen=0

Then save the file and start the game.

Reply #2 from Stardock Forums Top

thanks, i did try that, but no good. all i have is the mouse cursor, which appears as the gal civ mouse as normal. have you got another suggestion?

cheers

SoundPackager - Customize the Windows sound scheme
Reply #3 from GalCiv2 Forums Top

It's hard to say right off beyond that common issue. I would advise to at least update the game to the latest version, but beyond that support@stardock.com should be better able to help you.