East India Company help

from Stardock Forums

I recently bought a copy of east india company from my local EB and when I try to install it it says that the cd key is already registered. I have not installed the game before anywhere, the copy is fresh out of the box and not second hand. I am posting this here because the Paradox support forums response was, contact stardock support. Can anyone help me out?

4,705 views 5 replies
Reply #1 from Stardock Forums Top

Drop an email to support@stardock.com to get that sorted out.

Reply #2 from Stardock Forums Top

Thanks mate, sorry about the post in two forums I wasnt sure where it should have gone :)

TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from Stardock Forums Top

I am having the same thing happen to me so I sent support@stardock.com an email and this is the response I got

"Hello,

 For any Stardock created games you have purchased, they would be located on your account page here:

https://store.stardock.com/myaccount/products

For any old Stardock games you may have purchased retail and want to now register, please do so here:

https://www.stardock.com/accounts/register

After, if there are updates for the games, it would be on your account page:

https://store.stardock.com/myaccount/products

For any other games produced by other companies, and due to Impulse now being owned and operated by Gamestop, you will need to contact downloadsupport@gamestop.com for access to them.

 Regards,"

 

I still can't register my game

Reply #4 from Stardock Forums Top

Did you contact Paradox and/or Gamestop? The former made the game and the latter has owned Impulse for a few years now. There isn't really anything we can do here.